Impressum
Confidential Policy
Your privacy matters to us. As the data controller, Quanthome SA is committed to processing the personal data you share with us transparently and in accordance with applicable law. Quanthome SA, hereinafter referred to as 'QUANTHOME', 'we', or 'our', is a public limited company registered in the commercial register of the Canton of Vaud, located at Avenue de Mon-Repos 24, 1005 Lausanne, Switzerland. The following guidelines apply to any data you provide to QUANTHOME. This privacy policy (the 'Policy') is dated September 30, 2023. It may be reviewed regularly (see article 11). By accessing the website www.quanthome.com ("Site"), which we operate, you expressly agree to our processing your data in accordance with this Policy. For any inquiries regarding this Policy or your data's use, please contact us at contact@quanthome.com or call +41 21 312 16 93. We also invite you to review our Terms of Use and our End User License Agreement.
What is Personal Data?
Personal data ('Data') refers to any information relating to an individual. Such data can either directly identify you (e.g., your name, email address, or social security number) or do so indirectly by combining various information about you (e.g., your computer's IP address, your credit card, or phone number).
What type of Data do you provide to QUANTHOME?
Data that QUANTHOME automatically collects when you access the Site or that you voluntarily provide when creating an account or later, during orders (fields marked with an asterisk are required, and additional fields can be provided optionally):
- Your first name.
- Your last name.
- The name or corporate name of the company you represent.
- Your email address.
- Your phone numberAny personal information you spontaneously share with us in email exchanges.
Any other Data collected by cookies and the web server. More details about automatically collected Data can be found in article 10 of the Policy.
Why does QUANTHOME collect this Data?
We process your Data based on legitimate reasons specified below, or based on your consent:
- Your name, last name, and, if applicable, your company's name, to create your account and allow you access to the Site and order products. This is contractually required.
- Your birth date ensures you're of legal age to enter contracts with us. This is based on our legitimate interest.
- Your address, email, and phone number allow us to contact you. These are required for product sales. When used for newsletters or promotional communication, it's based on your consent.
- Your bank details validate your payment for products. This is contractually required.
- Data transmitted by Site cookies is for internal analytics and advertising. This is based on our legitimate interest and your consent when required by law.
- All transmitted Data can be processed to comply with legal obligations and other legal imperatives.
If the reasons above aren't seen as legitimate, you consent to the processing of the Data for the mentioned purposes by accepting this Policy. Further non-identifying data, including aggregated or anonymized data, might be used to manage services, improve customer relations, diagnose technical issues, and gather aggregated demographic information
Who might QUANTHOME share your Data with?
QUANTHOME may share your Data as follows:
- With any third party legally required due to a directive from judicial or governmental authorities or in compliance with our legal obligations.
- With any third party necessary for service execution (e.g., employees, affiliated companies, payment providers, logistic companies, our hosting provider, and IT personnel).
- In mergers, acquisitions, or restructuring events, or possible bankruptcy procedures, your Data might be transferred to third parties as an asset of QUANTHOME. We'll strive to inform you of such transfers beforehand, but cannot guarantee an opt-out.
In some circumstances, especially for technical reasons, your Data might be transferred outside Switzerland or the European Union. In such cases, third parties will guarantee adequate measures ensuring the legal requirements and protection of your rights are met.By accessing the Site and sharing Data, you expressly consent to such transfers.
Where is your Data hosted?
Data collected by QUANTHOME is hosted in Switzerland and processed by Infomaniak
How does QUANTHOME handle your Data?
We may process your Data either automatically or manually, always implementing suitable security measures.We process your Data in compliance with applicable laws, especially Swiss and European data protection laws, adopting measures to prevent unauthorized access, disclosure, alteration, or destruction.We might process your Data to remove identifiable information (anonymization), then using this anonymous data for purposes not outlined in the Policy (e.g., comparative analysis, campaign targeting, or developing and marketing new services)
How does QUANTHOME protect your Data?
QUANTHOME strives to ensure your Data's security, preventing any unauthorized access, use, modification, or disclosure.
We also endeavor to ensure any third party your Data might be shared with (as described above) handles it securely, maintaining its confidentiality and integrity.
To protect your Data's confidentiality, you must keep your credentials safe and not disclose them to anyone. You are responsible for any use of services offered on the Site using your credentials.
Please inform us immediately of any suspected or confirmed misuse of your credentials. Remember, no security measure is foolproof
How long does QUANTHOME keep your Data?
QUANTHOME retains your Data only as long as necessary, typically 3 years after your last contact with QUANTHOME. Due to our legal obligations, some data, especially those related to our contractual relationship, must be retained for at least 10 years. You can request QUANTHOME to retain your Data for potential future registration or to continue receiving our newsletter.Instead of destroying or deleting your Data, QUANTHOME might permanently anonymize it, making identification impossible
What rights do you have regarding your Data?
You have the right to know and request the deletion, correction, or updating of the Data we process about you. Unless otherwise provided by applicable law, you have the right to know if we process Data concerning you at any time and exercise your access right per art. 25 LPD. You can contact us to know your Data, verify its accuracy, and request its completion, update, correction, or deletion as permitted by law, especially art. 32 LPD. You also have the right to request we stop any specific processing of Data obtained or processed in violation of the law and object to any Data processing for legitimate reasons. If you want us to delete your Data from our systems, send a request to the contact below, which we'll comply with unless we need to keep your Data for legal reasons or another legitimate purpose. If we rely on your consent to process your Data, we'll seek your free and specific consent, providing clear instructions. You can revoke your consent at any time. You also have the right to request the portability of your automatically processed Data based on your consent or contractual necessity. If you are an EEA resident, you specifically have the following rights:
- Right to access your Data (art. 15 GDPR),
- Right to be forgotten (art. 17 GDPR),
- Right to rectification (art. 16 GDPR),
- Right to lodge a complaint with an authority in your usual place of residence or work, or where an infringement occurred (art. 77 GDPR),
- Right to restrict processing upon request (art. 18 GDPR),
- Right to object to your Data's processing and withdraw consent (art. 21 GDPR),
- Right not to be subject to automated individual decisions (a process QUANTHOME doesn't use).
For further details or to exercise your rights, contact us at contact@quanthome.com.You have no legal or contractual obligation to provide us with Data. However, refusing to provide certain Data or exercising the rights mentioned in this article 9 might prevent us from providing you our products, including Site access.
Cookies
What are cookies?
Cookies are small text files placed on your computer by websites you visit. They are widely used to ensure sites function or work more efficiently, and to provide information to site owners. Cookies might automatically process Data on your device and/or transfer Data about you to the site owner or third parties. You can manage the Site's cookies.
We ask for your express consent for cookie use when accessing the Site. While accepting this Policy, you can refuse cookies. You can manage cookies at any time through your browser's settings or electronic device. However, please note that some cookies are essential for the Site's function, and its use might be altered if cookies are refused or blocked.
For more information, visit https://gdpr.eu/cookies/. Also, check your browser or electronic device's help section for specific instructions on managing cookies.
Why and how do we use cookies?
We use cookies to enhance our Site's usability and functionality and to personalize or improve your browsing experience, making your next visit more pleasant.
What types of cookies are used?
The cookies we use include:
Essential Cookies: Necessary for our website's operation.
Functional Cookies: Improve our Site's functioning, like remembering previously viewed content or registration details. These cookies enable personalized content and save you time by not needing to register again during future visits. We also use cookies for analytics and advertising.
Statistical Cookies: These help us understand how visitors interact with our Site, providing information on visited pages, time spent, and any issues, such as error messages. This aids in improving our Site's performance.
Third-party Cookies: Set by third parties we use for various services (e.g., Site analysis or advertising). QUANTHOME uses Google Analytics cookies, which provide information on user activities without identifying them. Google Analytics cookies don't collect Data about Site visitors. For more about Google Analytics, click https://support.google.com/analytics/answer/6004245?hl=fr.
Updating legal information
We reserve the right to make changes and corrections to these provisions. Please check this page regularly for updates and new information.
